What Conversion Rate Optimization Experts Often Forget About: The Customer Lifecycle

What marketing trend has taken off like conversion rate optimization? Growth hacking? Targeted email drip campaigns? Even with those efforts, often the goal is to optimize getting more people to take more actions (a/k/a convert).

With the practice of CRO rising to prominence, conversion rate optimization experts and advice have, as well. Every day there seem to be new ideas for testing, new tips on how to write better copy, new best practices for creating high converting landing pages, and even advice on understanding the psychology of conversionand behavioral economics.

What Conversion Rate Optimization Experts Often Forget About: The Customer Lifecycle