SMX East Liveblog: Making Moments Matter

The sales funnel has exploded. However, the pieces of the funnel are still highly relevant. You need to be there in the consideration phase. You need to streamline the purchase process so it’s frictionless. You need to work to maintain retention and get fanatical loyalty.

Speaker: Jeffrey K. Rohrs, VP, Marketing Insights, ExactTarget (@jkrohrs)

A photographer used his last dollars to buy an underwater camera. One day he woke up and found thousands of dollars in his bank account. What happened in between these two events? He took photos of dogs underwater. He built a career and cottage industry from a moment that everyone overlooked. See underwater dogs by Seth Casteel.

SMX East Liveblog: Making Moments Matter